Where is my package?

Enter the tracking number sent to you in shipping confirmation email.

Since we’re shipping internationally, it may take some time for the tracking systems to show accurate parcel status.

It’s been 4 weeks and I still didn’t get anything

Step 1: Check your mailbox for a delivery notice

They might have left you a delivery attempt notice in your mailbox (it’s a tiny piece of paper!) We ship with registered mail, which means your signature may be required upon delivery. Which means your mailman can’t just leave the package on your porch, you’ll have to go to the post office or call for re-delivery.

Step 2: Call your local post office

Find your local office and call to ask if the package is waiting there for you. Tell them it’s international registered mail sent from Poland and give them your tracking number (the one you received from us in email). More often than not a “lost” package is really just sitting on their shelves!

Step 3: Contact us at mayday@wellfitting.com with your order number.

Very few packages really get lost during transit, but if this happens we will ship you a new one at no extra costs.